Privacy Policy

Last updated: 26/08/2026

This policy explains how theblvstudio collects, uses, and protects your personal data when you visit our website or make a purchase.

1. Data controller

theblvstudio is responsible for the processing of your personal data. For any privacy-related questions, contact us at theblvstudio@gmail.com.

2. Data we collect

Depending on how you interact with us, we may collect:

  • Identification and contact details: name, email, shipping and billing address, phone number
  • Order data: products purchased, order value, purchase history
  • Payment data: processed directly by Shopify Payments and/or PayPal — we do not store card details on our systems
  • Browsing data: IP address, device type, pages visited (via cookies, see section 7)
  • Voluntarily provided data: when you subscribe to our newsletter, contact us by email, or interact with us on social media

3. Purposes and legal basis

We process your data to:

  • Process and deliver orders — contract performance
  • Communicate about your order status — contract performance
  • Respond to customer support requests — legitimate interest
  • Send newsletter and marketing communications — only with your explicit consent; you can unsubscribe at any time
  • Comply with legal and tax obligations — legal obligation

4. Sharing data with third parties

We only share data with service providers necessary to operate the store:

  • Shopify — the e-commerce platform hosting the store and processing orders
  • Shopify Payments / PayPal — payment processing
  • Email marketing tool — for sending our newsletter, if you subscribe (to be confirmed)

We never sell your data to third parties.

5. International transfers

Some of our service providers (e.g. Shopify) may process data outside the European Economic Area. In these cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Retention period

We retain your order data for the period required by law for tax and accounting purposes (generally 10 years in Portugal). Marketing data is retained until you unsubscribe.

7. Cookies

Our website may use cookies essential to store functionality and, in the future, analytics or advertising cookies (e.g. Google Analytics, Meta Pixel). Whenever this happens, you'll be able to accept or decline non-essential cookies through a consent banner.

8. Your rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to processing for marketing purposes
  • Request data portability
  • File a complaint with the Portuguese Data Protection Authority (CNPD), at www.cnpd.pt

To exercise any of these rights, contact us at theblvstudio@gmail.com.

9. Minors

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to this policy

We may update this policy from time to time. The most recent version will always be available on this page, with the date of the last update.